General

I forgot my password. How do I reset it?
Please visit the reset password link. Once you enter your associated email id, a reset password email will be set to your mail id. Simple!
Mon, 27 Feb, 2017 at 2:11 PM
How do raise a ticket to fix an issue or a feature request?
Kindly share your feedback or concerns directly at our Support Center.
Sun, 5 Mar, 2017 at 4:43 AM
How do I cancel my account?
Share your request at our Support Center and choose "Cancellation" for purpose of the Ticket. We will connect with you to see if we can resolve an...
Thu, 16 Mar, 2017 at 6:59 AM
How reliable is your service? What are the odds of seeing down time?
We have not faced any outage of service in the last 783 days of service. We work with AWS & Azure, hence depend on their uptimes for our service. In the...
Fri, 15 Sep, 2017 at 9:06 AM
Heard the founders are awesome. Tell me more about them.
Just kidding. Thought we throw in a light one and grab your attention. But if you are really interested, do connect/email with our CEO directly. He would lo...
Mon, 27 Feb, 2017 at 2:33 PM
How safe is the information I share when i signup?
We do not share that with anyone. Period. This is the bare minimum information we need to ensure we are providing quality service, to the right customer set. 
Mon, 27 Feb, 2017 at 2:35 PM
Why do you need my email and store name when I signup?
email is the unique id we use to allow our customers to login to the portal to monitor & configure all the services offered by Tagalys. As an additional...
Mon, 27 Feb, 2017 at 2:38 PM
How fast is the service? Will my visitors face any latency or sluggishness in the experience?
Our API's respond in approximately 100ms if you use the Tagalys JS for the front end integration. If you choose to integrate using some other method, t...
Fri, 15 Sep, 2017 at 9:04 AM
Why do you ask for CAPTCHA when I try to signup?
We tried to make the signup process with least amount of friction. But we also need to watch out for SPAM & bots, that can venture into our dashboard wi...
Thu, 9 Mar, 2017 at 1:36 AM
Where can I signup for Tagalys?
You can signup here and get your API keys. 
Wed, 15 Mar, 2017 at 12:47 PM