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FAQs
Learn more about Tagalys and check out the Frequently Asked Questions
Client Data
Pricing
General FAQs
- How do I file a ticket for an issue I am facing?
- Why do you ask for CAPTCHA when I try to signup?
- Is there a limit on the number of Stores that can be synced with Tagalys in each plan?
- Why do you need my email and store name when I signup?
- What happens after the free trial ends?
- What is your Refund Policy?
- What are your terms & conditions?
- Where can I find a product demo?
- How to create a test account in Tagalys?
- Where can I signup for Tagalys?
- I forgot my password. How do I reset it?
- How do I change my email preferences?
- What does a 28 day Free Trial mean?
- How safe is the information I share when I signup?
- Heard the founders are awesome. Can you tell me more about them?
- How do you calculate Catalog Size?
- What is your SLA for any issue resolution?
- Can I signup or request a demo with a generic e-mail ID like Gmail, Hotmail etc.,?
- How reliable is your service? What are the odds of seeing down time?
- Do you have any contracts or cancellation fees?
- How do I cancel my account?
- How Tagalys supports new Integrations for customers?
- Can I add multiple website to the same plan?
- What is your privacy policy?
- What is the Product Catalog? What information is displayed on the Product Catalog?
- What happens when a product is out of stock?
- What are the different levels of access/permissions and how to configure them?
- How do I set up Two Factor Authentication on the Tagalys dashboard?
- User Management: How to add, edit or remove a user?
- How can I add/update the payment method for bill payment?
- How to check sync status on the Tagalys Dashboard?
- Where can I find the invoice for the monthly subscription renewals?
- How can I access the payment portal (Chargebee) if I am a new user or if I forgot the password?
- What are the steps to complete your payment?
- How can I change my dashboard password?
- How can I log in to the Tagalys Dashboard?
- How do I schedule an onboarding call during or after the trial period?
- How do I connect third-party accounts to the dashboard?
- How can access the knowledge base from my dashboard?
- How can I raise a ticket from my dashboard?
- Does Tagalys provide 3rd Party Integration APIs?
- Can I upgrade or downgrade my plan at any time?
- How does Tagalys calculate monthly visitors?