Debugging steps to perform if Analytics for Tagalys is not tracked for Magento 1
Please perform the following steps
- First, if product views are not getting tracked, verify if the Tagalys analytics tracking code is being included on the page. Tagalys inserts the analytics tracking code using “before_body_end”. The code will start with $.fn.tagalys_analytics.track_event('product_action',…
- If add to cart events are not getting tracked, check if the checkout_cart_product_add_after event is being fired correctly
- If buy events are not getting tracked, check if the checkout_onepage_controller_success_action event is being fired correctly
- If user logins are not getting tracked, check if the customer_login event is being fired correctly