Support Center

Back to home

Support Center

FAQs

FAQs

Learn more about Tagalys and check out the Frequently Asked Questions

What does 'Collecting Data' on the View All Categories | Collections page mean?

Client Data

What to do if I am not receiving emails from Tagalys?

How often is the data refreshed?

How secure is my data?

Where is my data stored?

Can I host Tagalys on my own servers?

What happens to my data if I cancel my account?

See more

Pricing

Where can I find the invoice for the monthly subscription renewals?

What is Tagalys' pricing for its features?

Do you offer discounts?

I cancelled my subscription. How do get my refund?

How to upgrade my plan?

How often will I get charged?

See more

General FAQs

How can I change my dashboard password?

How can I log in to the Tagalys Dashboard?

How do I schedule an onboarding call during or after the trial period?

Steps to complete your payment

How do I connect third-party accounts to the dashboard?

How can access the knowledge base from my dashboard?

How can I raise a ticket from my dashboard?

Does Tagalys provide 3rd Party Integration APIs?

Can I upgrade or downgrade my plan at any time?

How does Tagalys calculate monthly visitors?

How do I file a ticket for an issue I am facing?

Why do you ask for CAPTCHA when I try to signup?

Is there a limit on the number of Stores that can be synced with Tagalys in each plan?

Why do you need my email and store name when I signup?

What happens after the free trial ends?

What is your Refund Policy?

What are your terms & conditions?

Where can I find a product demo?

How to create a test account in Tagalys?

Where can I signup for Tagalys?

I forgot my password. How do I reset it?

How do I change my email preferences?

What does a 28 day Free Trial mean?

How safe is the information I share when I signup?

Heard the founders are awesome. Can you tell me more about them?

How do you calculate Catalog Size?

What is your SLA for any issue resolution?

Can I signup or request a demo with a generic e-mail ID like Gmail, Hotmail etc.,?

How reliable is your service? What are the odds of seeing down time?

Do you have any contracts or cancellation fees?

How do I cancel my account?

How Tagalys supports new Integrations for customers?

Can I add multiple website to the same plan?

What is your privacy policy?

What is the Product Catalog? What information is displayed on the Product Catalog?

What happens when a product is out of stock?

How do I set up Two Factor Authentication on the Tagalys dashboard?

See more