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Support Center
FAQs
Products
Site Search
Categories | Collections
Product Recommendations
General
Customizations
Troubleshooting
Version Scheduling
Magento
Installation and Onboarding
Troubleshooting
Shopify
Installation and Onboarding
Troubleshooting
General
BigCommerce
Installation
FAQs
Client Data
Pricing
General FAQs
Integration
A/B testing
A/B testing
FAQs
Learn more about Tagalys and check out the Frequently Asked Questions
How to configure product metrics on the Product Catalog page?
What does 'Collecting Data' on the View All Categories | Collections page mean?
Client Data
What to do if I am not receiving emails from Tagalys?
How often is the data refreshed?
How secure is my data?
Where is my data stored?
Can I host Tagalys on my own servers?
What happens to my data if I cancel my account?
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Pricing
What is Tagalys' pricing for its features?
Do you offer discounts?
I cancelled my subscription. How do get my refund?
How to upgrade my plan?
How often will I get charged?
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General FAQs
User Management: How to add, edit or remove a user?
What are the different levels of access/permissions and how to configure them?
How can I add/update the payment method for bill payment?
How to check sync status on the Tagalys Dashboard?
Where can I find the invoice for the monthly subscription renewals?
How can I access the payment portal (Chargebee) if I am a new user or if I forgot the password?
What are the steps to complete your payment?
How can I change my dashboard password?
How can I log in to the Tagalys Dashboard?
How do I schedule an onboarding call during or after the trial period?
How do I connect third-party accounts to the dashboard?
How can access the knowledge base from my dashboard?
How can I raise a ticket from my dashboard?
Does Tagalys provide 3rd Party Integration APIs?
Can I upgrade or downgrade my plan at any time?
How does Tagalys calculate monthly visitors?
How do I file a ticket for an issue I am facing?
Why do you ask for CAPTCHA when I try to signup?
Is there a limit on the number of Stores that can be synced with Tagalys in each plan?
Why do you need my email and store name when I signup?
What happens after the free trial ends?
What is your Refund Policy?
What are your terms & conditions?
Where can I find a product demo?
How to create a test account in Tagalys?
Where can I signup for Tagalys?
I forgot my password. How do I reset it?
How do I change my email preferences?
What does a 28 day Free Trial mean?
How safe is the information I share when I signup?
Heard the founders are awesome. Can you tell me more about them?
How do you calculate Catalog Size?
What is your SLA for any issue resolution?
Can I signup or request a demo with a generic e-mail ID like Gmail, Hotmail etc.,?
How reliable is your service? What are the odds of seeing down time?
Do you have any contracts or cancellation fees?
How do I cancel my account?
How Tagalys supports new Integrations for customers?
Can I add multiple website to the same plan?
What is your privacy policy?
What is the Product Catalog? What information is displayed on the Product Catalog?
What happens when a product is out of stock?
How do I set up Two Factor Authentication on the Tagalys dashboard?
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