--- title: How can I debug a Magento-related issue on a Category page? description: Merchandisers can debug Magento-related issues on a Category page by following the steps given below. --- [Skip to content](https://support.tagalys.com/how-can-i-debug-a-magento-related-issue-on-a-category-page#main-content) English Show submenu for translations [Contact us](https://support.tagalys.com/kb-tickets/new?hsLang=en) ![tagalys-logo white.png\]](https://support.tagalys.com/hs-fs/hubfs/tagalys-logo%20white.png?height=40&name=tagalys-logo%20white.png) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English Show submenu for translations - [Contact us](https://support.tagalys.com/kb-tickets/new) How can we help you today? - There are no suggestions because the search field is empty. 1. [Support Center](https://support.tagalys.com/?hsLang=en) 2. [Magento](https://support.tagalys.com/magento?hsLang=en) 3. [Troubleshooting](https://support.tagalys.com/magento?hsLang=en#troubleshooting) # How can I debug a Magento-related issue on a Category page? ## Merchandisers can debug Magento-related issues on a Category page by following the steps given below. - On the category page, when you notice a 'Caution' icon, it indicates that there is an error on Magento pertaining to that specific category.   ![Categories - Tagalys (4)](https://support.tagalys.com/hs-fs/hubfs/Categories%20-%20Tagalys%20(4).png?width=655&name=Categories%20-%20Tagalys%20(4).png) - A window displaying the Magento-related issue pops up, stating the problem along with the date and time of occurrence. Click on the hyperlinked text.    ![Categories - Tagalys (5)](https://support.tagalys.com/hs-fs/hubfs/Categories%20-%20Tagalys%20(5).png?width=688&name=Categories%20-%20Tagalys%20(5).png) - Upon clicking, a new window appears where all unresolved issues are listed. Click on the 'Show debug information' option (highlighted below) to get the information to fix the issue. ![Issues with _#Sweaters _ Black_ Category - Tagalys (2)-1](https://support.tagalys.com/hs-fs/hubfs/Issues%20with%20_%23Sweaters%20_%20Black_%20Category%20-%20Tagalys%20(2)-1.png?width=688&name=Issues%20with%20_%23Sweaters%20_%20Black_%20Category%20-%20Tagalys%20(2)-1.png) - A drop-down box containing the debugging information appears that can be shared with the development team to help fix the issue. ![Issues with _#Sweaters _ Black_ Category - Tagalys (3)](https://support.tagalys.com/hs-fs/hubfs/Issues%20with%20_%23Sweaters%20_%20Black_%20Category%20-%20Tagalys%20(3).png?width=688&name=Issues%20with%20_%23Sweaters%20_%20Black_%20Category%20-%20Tagalys%20(3).png)   - [Products](https://support.tagalys.com/products?hsLang=en#main-content) - [Categories | Collections](https://support.tagalys.com/products?hsLang=en#categories-collections) - [General](https://support.tagalys.com/products?hsLang=en#general) - [Customizations](https://support.tagalys.com/products?hsLang=en#customizations) - [Troubleshooting](https://support.tagalys.com/products?hsLang=en#troubleshooting) - [Magento](https://support.tagalys.com/magento?hsLang=en#main-content) - [Installation and Onboarding](https://support.tagalys.com/magento?hsLang=en#installation-and-onboarding) - [Troubleshooting](https://support.tagalys.com/magento?hsLang=en#troubleshooting) - [Shopify](https://support.tagalys.com/shopify?hsLang=en#main-content) - [Installation and Onboarding](https://support.tagalys.com/shopify?hsLang=en#installation-and-onboarding) - [Troubleshooting](https://support.tagalys.com/shopify?hsLang=en#troubleshooting) - [General](https://support.tagalys.com/shopify?hsLang=en#general) - [Uninstallation](https://support.tagalys.com/shopify?hsLang=en#uninstallation) - [FAQs](https://support.tagalys.com/faqs?hsLang=en#main-content) - [Client Data](https://support.tagalys.com/faqs?hsLang=en#client-data) - [Pricing](https://support.tagalys.com/faqs?hsLang=en#pricing) - [General FAQs](https://support.tagalys.com/faqs?hsLang=en#general-faqs) - [Integration](https://support.tagalys.com/integration?hsLang=en) - [A/B testing](https://support.tagalys.com/a-b-testing?hsLang=en#main-content) - [A/B testing](https://support.tagalys.com/a-b-testing?hsLang=en#a-b-testing) - [Collections merchandising](https://support.tagalys.com/collections-merchandising?hsLang=en#main-content) - [Product sequencing](https://support.tagalys.com/collections-merchandising?hsLang=en#product-sequencing) - [Global Sort Options (GSO)](https://support.tagalys.com/collections-merchandising?hsLang=en#global-sort-options-gso) - [Product pinning](https://support.tagalys.com/collections-merchandising?hsLang=en#product-pinning) - [Promotion/Demotion](https://support.tagalys.com/collections-merchandising?hsLang=en#promotion-demotion) - [Version Scheduling (Draft and historical versions)](https://support.tagalys.com/collections-merchandising?hsLang=en#version-scheduling-draft-and-historical-versions) - [A/B testing](https://support.tagalys.com/collections-merchandising?hsLang=en#a-b-testing) - [Other](https://support.tagalys.com/collections-merchandising?hsLang=en#other) - [Looks](https://support.tagalys.com/collections-merchandising?hsLang=en#looks) - [Search](https://support.tagalys.com/search?hsLang=en#main-content) - [Search Results](https://support.tagalys.com/search?hsLang=en#search-results) - [Search Suggestions](https://support.tagalys.com/search?hsLang=en#search-suggestions) - [Search Analysis section](https://support.tagalys.com/search?hsLang=en#search-analysis-section) - [Search Accuracy](https://support.tagalys.com/search?hsLang=en#search-accuracy) - [Merchandised Search](https://support.tagalys.com/search?hsLang=en#merchandised-search) - [Other](https://support.tagalys.com/search?hsLang=en#other) - [Recommendations](https://support.tagalys.com/recommendations?hsLang=en) - [Markets and segments](https://support.tagalys.com/markets-and-segments?hsLang=en) - [Dashboard Reporting](https://support.tagalys.com/dashboard-reporting?hsLang=en) - [General](https://support.tagalys.com/general?hsLang=en) - Home - Products - Pricing - Blog - Company [![Chill listening crop-3](https://support.tagalys.com/hs-fs/hubfs/New-Tagalys-Black-Logo-Large-1.png?width=59&height=24&name=New-Tagalys-Black-Logo-Large-1.png "Chill listening crop-3")](http://tagalys.com) Tagalys Support Center Copyright © 2026, Tagalys Inc