---
title: How reliable is your service? What are the odds of seeing down time?
description: We work with GCP and AWS, hence depend on their uptimes for our service. We have an uptime guarantee of 99.9%, as mentioned in the Terms and Conditions. In the unlikely event that any of our servers i
---

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# How reliable is your service? What are the odds of seeing down time?

We work with GCP and AWS, hence depend on their uptimes for our service. We have an uptime guarantee of 99.9%, as mentioned in the Terms and Conditions. In the unlikely event that any of our servers is down at the hosting company, we default to a backup server unless the entire region of the hosting company is down. 

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