--- title: What are the steps to complete your payment? description: The Reserve Bank of India issued a directive on October 1, 2021, that affects processing payment against credit cards issued by Indian banks. Due to this change, payments processed from credit cards i --- [Skip to content](https://support.tagalys.com/steps-to-complete-your-payment#main-content) English Show submenu for translations [Contact us](https://support.tagalys.com/kb-tickets/new?hsLang=en) ![tagalys-logo white.png\]](https://support.tagalys.com/hs-fs/hubfs/tagalys-logo%20white.png?height=40&name=tagalys-logo%20white.png) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English Show submenu for translations - [Contact us](https://support.tagalys.com/kb-tickets/new) How can we help you today? - There are no suggestions because the search field is empty. 1. [Support Center](https://support.tagalys.com/?hsLang=en) 2. [FAQs](https://support.tagalys.com/faqs?hsLang=en) 3. [General FAQs](https://support.tagalys.com/faqs?hsLang=en#general-faqs) # What are the steps to complete your payment? The Reserve Bank of India issued a directive on October 1, 2021, that affects processing payment against credit cards issued by Indian banks. Due to this change, payments processed from credit cards issued by an Indian bank get declined when the payment is made to a non-Indian entity. When your credit card is declined, a payment failure notification is sent via email.   Here are the steps to follow to complete the payment when you receive a payment failure notice. - An email is sent with the 'Pay now' option![Payment - 1](https://support.tagalys.com/hs-fs/hubfs/Payment%20-%201.png?width=688&name=Payment%20-%201.png) - Once you click on the 'Pay Now' button, you will be redirected to the payment gateway. Click on 'Pay Now'. ![Payment - 2](https://support.tagalys.com/hs-fs/hubfs/Payment%20-%202.png?width=688&name=Payment%20-%202.png) - Your card details are saved here. 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