---
title: Why do we need to set the time zone based on the store location on the Tagalys dashboard?
description: Why do we need to set the time zone based on the store location on the Tagalys dashboard?
---

[Skip to content](https://support.tagalys.com/time-zone-on-the-tagalys-dashboard#main-content)

English

Show submenu for translations

[Contact us](https://support.tagalys.com/kb-tickets/new?hsLang=en)

![tagalys-logo white.png\]](https://support.tagalys.com/hs-fs/hubfs/tagalys-logo%20white.png?height=40&name=tagalys-logo%20white.png)

- Home
- Products
- Pricing
- Blog
- Company

Open main navigation

Close main navigation

- Home
- Products
- Pricing
- Blog
- Company
- English
  
  Show submenu for translations
- [Contact us](https://support.tagalys.com/kb-tickets/new)

 How can we help you today?

- There are no suggestions because the search field is empty.

1. [Support Center](https://support.tagalys.com/?hsLang=en)
2. [Integration](https://support.tagalys.com/integration?hsLang=en)

# Why do we need to set the time zone based on the store location on the Tagalys dashboard?

The timezone is set on the Tagalys dashboard as soon as the Tagalys app is installed and the dashboard is ready to use.

This is set up because:

- On Tagalys, the product catalog is synced once every day, and setting the time zone based on the store's location allows us to schedule the sync timings during low-traffic periods of the store's time zone.
- Setting the right timezone also ensures that all the information regarding date fields on the dashboard is populated based on your timezone and not based on the UTC timezone. For example, date fields in product details like, 'Created at' or 'Published at'.

- [Products](https://support.tagalys.com/products?hsLang=en#main-content)
  
  
  
  
  
    - [Categories | Collections](https://support.tagalys.com/products?hsLang=en#categories-collections)
    - [General](https://support.tagalys.com/products?hsLang=en#general)
    - [Customizations](https://support.tagalys.com/products?hsLang=en#customizations)
    - [Troubleshooting](https://support.tagalys.com/products?hsLang=en#troubleshooting)
- [Magento](https://support.tagalys.com/magento?hsLang=en#main-content)
  
  
  
  
  
    - [Installation and Onboarding](https://support.tagalys.com/magento?hsLang=en#installation-and-onboarding)
    - [Troubleshooting](https://support.tagalys.com/magento?hsLang=en#troubleshooting)
- [Shopify](https://support.tagalys.com/shopify?hsLang=en#main-content)
  
  
  
  
  
    - [Installation and Onboarding](https://support.tagalys.com/shopify?hsLang=en#installation-and-onboarding)
    - [Troubleshooting](https://support.tagalys.com/shopify?hsLang=en#troubleshooting)
    - [General](https://support.tagalys.com/shopify?hsLang=en#general)
    - [Uninstallation](https://support.tagalys.com/shopify?hsLang=en#uninstallation)
- [FAQs](https://support.tagalys.com/faqs?hsLang=en#main-content)
  
  
  
  
  
    - [Client Data](https://support.tagalys.com/faqs?hsLang=en#client-data)
    - [Pricing](https://support.tagalys.com/faqs?hsLang=en#pricing)
    - [General FAQs](https://support.tagalys.com/faqs?hsLang=en#general-faqs)
- [Integration](https://support.tagalys.com/integration?hsLang=en)
- [A/B testing](https://support.tagalys.com/a-b-testing?hsLang=en#main-content)
  
  
  
  
  
    - [A/B testing](https://support.tagalys.com/a-b-testing?hsLang=en#a-b-testing)
- [Collections merchandising](https://support.tagalys.com/collections-merchandising?hsLang=en#main-content)
  
  
  
  
  
    - [Product sequencing](https://support.tagalys.com/collections-merchandising?hsLang=en#product-sequencing)
    - [Global Sort Options (GSO)](https://support.tagalys.com/collections-merchandising?hsLang=en#global-sort-options-gso)
    - [Product pinning](https://support.tagalys.com/collections-merchandising?hsLang=en#product-pinning)
    - [Promotion/Demotion](https://support.tagalys.com/collections-merchandising?hsLang=en#promotion-demotion)
    - [Version Scheduling (Draft and historical versions)](https://support.tagalys.com/collections-merchandising?hsLang=en#version-scheduling-draft-and-historical-versions)
    - [A/B testing](https://support.tagalys.com/collections-merchandising?hsLang=en#a-b-testing)
    - [Other](https://support.tagalys.com/collections-merchandising?hsLang=en#other)
    - [Looks](https://support.tagalys.com/collections-merchandising?hsLang=en#looks)
- [Search](https://support.tagalys.com/search?hsLang=en#main-content)
  
  
  
  
  
    - [Search Results](https://support.tagalys.com/search?hsLang=en#search-results)
    - [Search Suggestions](https://support.tagalys.com/search?hsLang=en#search-suggestions)
    - [Search Analysis section](https://support.tagalys.com/search?hsLang=en#search-analysis-section)
    - [Search Accuracy](https://support.tagalys.com/search?hsLang=en#search-accuracy)
    - [Merchandised Search](https://support.tagalys.com/search?hsLang=en#merchandised-search)
    - [Other](https://support.tagalys.com/search?hsLang=en#other)
- [Recommendations](https://support.tagalys.com/recommendations?hsLang=en)
- [Markets and segments](https://support.tagalys.com/markets-and-segments?hsLang=en)
- [Dashboard Reporting](https://support.tagalys.com/dashboard-reporting?hsLang=en)
- [General](https://support.tagalys.com/general?hsLang=en)

- Home
- Products
- Pricing
- Blog
- Company

[![Chill listening crop-3](https://support.tagalys.com/hs-fs/hubfs/New-Tagalys-Black-Logo-Large-1.png?width=59&height=24&name=New-Tagalys-Black-Logo-Large-1.png "Chill listening crop-3")](http://tagalys.com)

Tagalys Support Center

<https://twitter.com/tagalys> <https://www.linkedin.com/company/tagalys/>

Copyright © 2026, Tagalys Inc