If a visitor expects to see the same search results for a search query A or B, then A & B should be treated as a 2-way synonym.
When the product catalog defines products with a particular word e.g., pants, but visitors search for the same with 'Trousers', pants will not be shown. To avoid the manual effort of also adding the word 'Trouser' to the relevant products in the catalog, they can be added as a synonym set within Tagalys.
Use Case: When the merchant wants to display the same products whether the visitor searches using the word "Pant" or "Trousers" to help visitors discover more products, creating a 'Two-way' synonym can solve this.
Follow the steps below to add a 'Two-way' synonym.
- Click on '+Synonym Set' in the 'Synonyms' section.
- Add "Pant" and "Trouser" under 'Search Query' and click on 'Save'.
- The 'Synonym Set' will be updated after the reindex is completed.
Search results for the query "Pant" before adding the 'Synonym Set'.
Search results for the query "Trouser" before adding the 'Synonym Set'.
Once the 'Synonym Set' is added, the search results for "Pant" also displays "Trouser"