What happens when a product is out of stock?

Products that are marked as 'Out of Stock' on the eCommerce platform as a result of zero inventory, are also marked as 'Out of stock' on the Tagalys dashboard

In Tagalys, If a product is 'Out of Stock', the trending score of the product automatically becomes zero, this reduces the visibility of the products on Site Search, Categories & Collections, where the sort order is set to 'Trending'. 

As a merchandiser, if you may still want to showcase an 'out of stock' product at the top of your collection or category e.g., Pre-order Products, please contact our support team and we can enable T-scores for out-of-stock products.