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  3. Installation and Onboarding

What to do when something goes wrong during the installation of an extension?

Please share the following details with us over email. 

  • Visit Tagalys Configuration (as per the image below) in your Magento Admin setup.

  • Get Troubleshooting information.


  • Tagalys logfile from: {path to magento installation}/var/log/tagalys.log