--- title: How do products sync from Magento to Tagalys? description: When a product is added to the Catalog or if a change is made to the product information table from the Magento admin section, Magento triggers appropriate callback events. Tagalys listens to these ev --- [Skip to content](https://support.tagalys.com/how-do-products-sync-from-the-ecommerce-platform-to-tagalys#main-content) English Show submenu for translations [Contact us](https://support.tagalys.com/kb-tickets/new?hsLang=en) ![tagalys-logo white.png\]](https://support.tagalys.com/hs-fs/hubfs/tagalys-logo%20white.png?height=40&name=tagalys-logo%20white.png) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English Show submenu for translations - [Contact us](https://support.tagalys.com/kb-tickets/new) How can we help you today? - There are no suggestions because the search field is empty. 1. [Support Center](https://support.tagalys.com/?hsLang=en) 2. [Products](https://support.tagalys.com/products?hsLang=en) 3. [Troubleshooting](https://support.tagalys.com/products?hsLang=en#troubleshooting) # How do products sync from Magento to Tagalys? When a product is added to the Catalog or if a change is made to the product information table from the Magento admin section, Magento triggers appropriate callback events. Tagalys listens to these events and the dashboard is updated via CRON. When the update to the Product Catalog or a change to the product information table is made using a third-party tool, they may not trigger the appropriate events and instead update the product table in Magento.  If the 3rd party tool updates the 'updated\_at' column of the 'catalog\_product\_entity' table, Tagalys can be configured to listen to these changes in the Support & Troubleshooting tab in the 'Detecting product updates' section. If the tool does not update the table, there are two options: 1. Manually trigger full sync. The manual full sync can be triggered in two ways [From the Tagalys dashboard](https://support.tagalys.com/how-to-run-a-manual-full-sync-from-tagalys-dashboard?hsLang=en) [From the Magento platform](https://support.tagalys.com/how-do-i-trigger-a-full-product-sync-manually-in-magento-2?hsLang=en) 2. Automate sync. Please [contact us](mailto:support@tagalys.com) to automate sync.          - [Products](https://support.tagalys.com/products?hsLang=en#main-content) - [Categories | Collections](https://support.tagalys.com/products?hsLang=en#categories-collections) - [General](https://support.tagalys.com/products?hsLang=en#general) - [Customizations](https://support.tagalys.com/products?hsLang=en#customizations) - [Troubleshooting](https://support.tagalys.com/products?hsLang=en#troubleshooting) - [Magento](https://support.tagalys.com/magento?hsLang=en#main-content) - [Installation and Onboarding](https://support.tagalys.com/magento?hsLang=en#installation-and-onboarding) - [Troubleshooting](https://support.tagalys.com/magento?hsLang=en#troubleshooting) - [Shopify](https://support.tagalys.com/shopify?hsLang=en#main-content) - [Installation and Onboarding](https://support.tagalys.com/shopify?hsLang=en#installation-and-onboarding) - [Troubleshooting](https://support.tagalys.com/shopify?hsLang=en#troubleshooting) - [General](https://support.tagalys.com/shopify?hsLang=en#general) - [Uninstallation](https://support.tagalys.com/shopify?hsLang=en#uninstallation) - [FAQs](https://support.tagalys.com/faqs?hsLang=en#main-content) - [Client Data](https://support.tagalys.com/faqs?hsLang=en#client-data) - [Pricing](https://support.tagalys.com/faqs?hsLang=en#pricing) - [General FAQs](https://support.tagalys.com/faqs?hsLang=en#general-faqs) - [Integration](https://support.tagalys.com/integration?hsLang=en) - [A/B testing](https://support.tagalys.com/a-b-testing?hsLang=en#main-content) - [A/B testing](https://support.tagalys.com/a-b-testing?hsLang=en#a-b-testing) - [Collections merchandising](https://support.tagalys.com/collections-merchandising?hsLang=en#main-content) - [Product sequencing](https://support.tagalys.com/collections-merchandising?hsLang=en#product-sequencing) - [Global Sort Options (GSO)](https://support.tagalys.com/collections-merchandising?hsLang=en#global-sort-options-gso) - [Product pinning](https://support.tagalys.com/collections-merchandising?hsLang=en#product-pinning) - [Promotion/Demotion](https://support.tagalys.com/collections-merchandising?hsLang=en#promotion-demotion) - [Version Scheduling (Draft and historical versions)](https://support.tagalys.com/collections-merchandising?hsLang=en#version-scheduling-draft-and-historical-versions) - [A/B testing](https://support.tagalys.com/collections-merchandising?hsLang=en#a-b-testing) - [Other](https://support.tagalys.com/collections-merchandising?hsLang=en#other) - [Looks](https://support.tagalys.com/collections-merchandising?hsLang=en#looks) - [Search](https://support.tagalys.com/search?hsLang=en#main-content) - [Search Results](https://support.tagalys.com/search?hsLang=en#search-results) - [Search Suggestions](https://support.tagalys.com/search?hsLang=en#search-suggestions) - [Search Analysis section](https://support.tagalys.com/search?hsLang=en#search-analysis-section) - [Search Accuracy](https://support.tagalys.com/search?hsLang=en#search-accuracy) - [Merchandised Search](https://support.tagalys.com/search?hsLang=en#merchandised-search) - [Other](https://support.tagalys.com/search?hsLang=en#other) - [Recommendations](https://support.tagalys.com/recommendations?hsLang=en) - [Markets and segments](https://support.tagalys.com/markets-and-segments?hsLang=en) - [Dashboard Reporting](https://support.tagalys.com/dashboard-reporting?hsLang=en) - [General](https://support.tagalys.com/general?hsLang=en) - Home - Products - Pricing - Blog - Company [![Chill listening crop-3](https://support.tagalys.com/hs-fs/hubfs/New-Tagalys-Black-Logo-Large-1.png?width=59&height=24&name=New-Tagalys-Black-Logo-Large-1.png "Chill listening crop-3")](http://tagalys.com) Tagalys Support Center Copyright © 2026, Tagalys Inc