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  2. Magento
  3. Installation and Onboarding

How often does Products Sync take place from Magento to Tagalys?

Products Sync from Magento takes place in two ways: 

  1. Full Sync - The Full Sync from Magento to Tagalys takes place based on the customer's requirement, configured during installation. It typically takes place between 1:00 am to 4:00 am at local time, each day.  This can be changed upon request by the client. You can also manually trigger full sync by following the steps given here.
  2. Product Updates - This Sync takes place once every 5 minutes based on the CRON configuration done during installation. 
  3. Follow the steps given below to check the status of the Sync from Magento to Tagalys. 
    1. Go to System - Tagalys -> Configuration 

      Sync Status from Magento to Tagalys
    2. Click on Sync Status. 

      Sync Status from Magento to Tagalys
    3. Scroll down to check the status of the Sync - Feed Status corresponds to the status of the full Sync and Updates Status corresponds to the status of product updates. 

      Sync Status from Magento to Tagalys

Note: For the Sync to take place from Magento to Tagalys, the CRON must be functioning.