Products Sync from Magento takes place in two ways:
- Full Sync - The Full Sync from Magento to Tagalys takes place based on the customer's requirement, configured during installation. It typically takes place between 1:00 am to 4:00 am at local time, each day. This can be changed upon request by the client. You can also manually trigger full sync by following the steps given here.
- Product Updates - This Sync takes place once every 5 minutes based on the CRON configuration done during installation.
- Follow the steps given below to check the status of the Sync from Magento to Tagalys.
- Go to System - Tagalys -> Configuration
- Click on Sync Status.
- Scroll down to check the status of the Sync - Feed Status corresponds to the status of the full Sync and Updates Status corresponds to the status of product updates.
- Go to System - Tagalys -> Configuration
Note: For the Sync to take place from Magento to Tagalys, the CRON must be functioning.