--- title: Where can I find the invoice for the monthly subscription renewals? description: Tagalys uses a third-party tool (Chargebee) to manage the billing. The monthly invoice is emailed to all the billing contacts associated with an account. Please note you have to be the primary billing --- [Skip to content](https://support.tagalys.com/where-can-i-find-the-invoice-for-the-monthly-subscription-renewals#main-content) English Show submenu for translations [Contact us](https://support.tagalys.com/kb-tickets/new?hsLang=en) ![tagalys-logo white.png\]](https://support.tagalys.com/hs-fs/hubfs/tagalys-logo%20white.png?height=40&name=tagalys-logo%20white.png) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English Show submenu for translations - [Contact us](https://support.tagalys.com/kb-tickets/new) How can we help you today? - There are no suggestions because the search field is empty. 1. 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To find the invoices, follow the steps below: - Go to [https://tagalys.chargebeeportal.com/portal/login](https://tagalys.chargebeeportal.com/portal/login) and log in using your primary email address. ![](https://lh4.googleusercontent.com/f0MU83XS1-QCO3EDY0iK9AZKGbcn8UbkPBwRtw1cHfin4eLYDqlnRqclhDUFylsdrQxR_u8ivZa12Wgh0ycy3XESUpWdOzO0DWxyugq9QjuG294waEKrTQiKWc2H00uPlSoPAc_Aei3jBeHfBUQJUOEFmQEmqoDGl9-kwcZ4ktC5iaAFNz6FCZIBiTS8kg) - Go to ‘Payment History’ to view the invoices for the monthly subscription renewals. ![](https://lh4.googleusercontent.com/InCxIGrd7IkcdCcPNj5UwSbmj--QyC7Un6Xm7bny7c57bWj0IIs4cne5P7I7Of_Vt_8lRPbs41Ps85jgaQJh_HztE-vhd4yCEvAqV0EWLjdZ99HlIM1UgB8jHLUm8p0jLnrV0_JCP8K7GPORQfZaowOKd-SKE4mPoZ8NjBEjNoo7OFgtCBEuio7DyWxDmw) If you are unable to login into the Chargebee portal, click [here](https://support.tagalys.com/how-can-i-access-the-payment-portal-chargebee-if-i-am-a-new-user-or-if-i-forgot-the-password?hsLang=en) - [Products](https://support.tagalys.com/products?hsLang=en#main-content) - [Categories | Collections](https://support.tagalys.com/products?hsLang=en#categories-collections) - [General](https://support.tagalys.com/products?hsLang=en#general) - [Customizations](https://support.tagalys.com/products?hsLang=en#customizations) - [Troubleshooting](https://support.tagalys.com/products?hsLang=en#troubleshooting) - [Magento](https://support.tagalys.com/magento?hsLang=en#main-content) - [Installation and Onboarding](https://support.tagalys.com/magento?hsLang=en#installation-and-onboarding) - [Troubleshooting](https://support.tagalys.com/magento?hsLang=en#troubleshooting) - [Shopify](https://support.tagalys.com/shopify?hsLang=en#main-content) - [Installation and Onboarding](https://support.tagalys.com/shopify?hsLang=en#installation-and-onboarding) - [Troubleshooting](https://support.tagalys.com/shopify?hsLang=en#troubleshooting) - [General](https://support.tagalys.com/shopify?hsLang=en#general) - [Uninstallation](https://support.tagalys.com/shopify?hsLang=en#uninstallation) - [FAQs](https://support.tagalys.com/faqs?hsLang=en#main-content) - [Client Data](https://support.tagalys.com/faqs?hsLang=en#client-data) - [Pricing](https://support.tagalys.com/faqs?hsLang=en#pricing) - [General FAQs](https://support.tagalys.com/faqs?hsLang=en#general-faqs) - [Integration](https://support.tagalys.com/integration?hsLang=en) - [A/B testing](https://support.tagalys.com/a-b-testing?hsLang=en#main-content) - [A/B testing](https://support.tagalys.com/a-b-testing?hsLang=en#a-b-testing) - [Collections merchandising](https://support.tagalys.com/collections-merchandising?hsLang=en#main-content) - [Product sequencing](https://support.tagalys.com/collections-merchandising?hsLang=en#product-sequencing) - [Global Sort Options (GSO)](https://support.tagalys.com/collections-merchandising?hsLang=en#global-sort-options-gso) - [Product pinning](https://support.tagalys.com/collections-merchandising?hsLang=en#product-pinning) - [Promotion/Demotion](https://support.tagalys.com/collections-merchandising?hsLang=en#promotion-demotion) - [Version Scheduling (Draft and historical versions)](https://support.tagalys.com/collections-merchandising?hsLang=en#version-scheduling-draft-and-historical-versions) - [A/B testing](https://support.tagalys.com/collections-merchandising?hsLang=en#a-b-testing) - [Other](https://support.tagalys.com/collections-merchandising?hsLang=en#other) - [Looks](https://support.tagalys.com/collections-merchandising?hsLang=en#looks) - [Search](https://support.tagalys.com/search?hsLang=en#main-content) - [Search Results](https://support.tagalys.com/search?hsLang=en#search-results) - [Search Suggestions](https://support.tagalys.com/search?hsLang=en#search-suggestions) - [Search Analysis section](https://support.tagalys.com/search?hsLang=en#search-analysis-section) - [Search Accuracy](https://support.tagalys.com/search?hsLang=en#search-accuracy) - [Merchandised Search](https://support.tagalys.com/search?hsLang=en#merchandised-search) - [Other](https://support.tagalys.com/search?hsLang=en#other) - [Recommendations](https://support.tagalys.com/recommendations?hsLang=en) - [Markets and segments](https://support.tagalys.com/markets-and-segments?hsLang=en) - [Dashboard Reporting](https://support.tagalys.com/dashboard-reporting?hsLang=en) - [General](https://support.tagalys.com/general?hsLang=en) - Home - Products - Pricing - Blog - Company [![Chill listening crop-3](https://support.tagalys.com/hs-fs/hubfs/New-Tagalys-Black-Logo-Large-1.png?width=59&height=24&name=New-Tagalys-Black-Logo-Large-1.png "Chill listening crop-3")](http://tagalys.com) Tagalys Support Center Copyright © 2026, Tagalys Inc